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HOW DO I ORDER?
HOW DO I ORDER?
Thank you for wanting to purchase and support us!
You can place your order on the website by clicking the 'Shop' or 'Custom Orders" tab then filling out the form. You can also send me a DM on Instagram to order.
I ORDERED MY CROCHET PIECES, NOW WHAT?
I ORDERED MY CROCHET PIECES, NOW WHAT?
After you purchase your items, we will send you an invoice through email. Please advise that all orders are HANDMADE, and some are made to order. To ensure the highest quality, please expect to receive your craft in 1-2 weeks.
HOW DO I CARE FOR IT & WASH IT?
HOW DO I CARE FOR IT & WASH IT?
As these items have small pieces such as beads and charms, we recommend NOT washing these.
For items with no charms/beads or extra attachments, these items can be machine washed on warm, tumble dry on normal with low heat.
Do not Bleach, iron or dry clean.
HOW DO I CONTACT KATKRAFTS ABOUT MY ORDER?
HOW DO I CONTACT KATKRAFTS ABOUT MY ORDER?
In order to contact KatKrafts, we recommend sending us a DM on Instagram or sending us an email us at katkrafts.sb@gmail.com.
RETURN POLICIES?
RETURN POLICIES?
Our Return Policy
Please note that all sales are final. We do not accept returns or exchanges on any products. We appreciate your understanding and encourage you to reach out if you have any questions before making a purchase. We want every customer to be satisfied with their purchase. If you have any concerns, please don't hesitate to reach out, and we will do our best to find a solution that works for everyone.
WHERE CAN I FIND KATKRAFTS IN PERSON?
WHERE CAN I FIND KATKRAFTS IN PERSON?
We love being part of local events, pop-up shops, and markets! Stay updated on our upcoming farmers markets and pop-ups by following us on Instagram. We’d love for you to stop by and say hi!
WHERE CAN I FIND KATKRAFTS ON SOCIAL MEDIA?
WHERE CAN I FIND KATKRAFTS ON SOCIAL MEDIA?
Please check out our 'contact us' page for our social media. You can find us on Instagram and Tiktok at @katkrafts_
WHERE CAN I LEAVE A REVIEW?
WHERE CAN I LEAVE A REVIEW?
Please send us a review on the 'review' tab on our site!
We love to hear from you and learn how we can make this experience better for you as our customer. We are so happy that you stopped by. Any feedback, reviews and pictures are always helpful for us as a small business.
HOW CAN I SUPPORT KATKRAFTS?
HOW CAN I SUPPORT KATKRAFTS?
Thank you for supporting us in any shape or form! It means so much to have customers like you who want to not only support through purchasing but are looking for ways to be part of our community.
Taking pictures, sharing it on social media and tagging us at @katkrafts_ on our platforms, such as Instagram or TikTok, helps us see that you love our products.
Aside from social media, come out, say hi and take pictures with us! Maybe look for new crochet pieces at our Farmers Markets! Please check out our upcoming markets on our Instagram.
Keep your notifications on!!! KatKrafts wants to promote monthly collections and possibly, giveaways! So, if you'd like to enter these giveaways or be notified about our newest collections, follow us and turn on those notifications!
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